1. Introduction

Your privacy is important to Grupo Arliz. This Privacy Policy explains how we collect, use, and protect your information when you use our website, in compliance with the General Data Protection Regulation (GDPR) of the European Union.

2. Data Collected

We may collect the following information:

• Personal data provided by the user (name, email, phone contact, etc.);
• Browsing data (IP address, device type, browser, visit duration, pages viewed, etc.);
• Cookies and similar technologies to enhance user experience.
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3. Purpose of Data Processing

The collected data may be used for:

• Improving and personalizing the user experience on the website;
• Processing requests, responding to inquiries, and providing customer support;
• Sending newsletters or promotional communications (with user consent);
• Compliance with legal and regulatory obligations;
• Ensuring compliance with the GDPR and other applicable regulations.

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

• User consent for specific purposes (such as receiving newsletters);
• The necessity to execute a contract in which the user is a party;
• Compliance with legal obligations;
• The legitimate interest of the company, provided that it does not override the rights and freedoms of the user.

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• When required by law or competent authorities;
• For third-party services essential to the website’s operation, always ensuring data protection;
• When the user has explicitly given consent.

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Data will only be stored for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. User Rights

The user has the right to:

• Access, correct, or delete their personal data;
• Withdraw consent for data processing at any time;
• Object to processing for marketing purposes;
• Request data portability;
• File a complaint with the relevant data protection authority (CNPD in Portugal).

To exercise any of these rights, please contact us via our support email.

8. Cookies

We use cookies to enhance the website experience. Users can manage their cookie preferences directly in their browser settings. For more information, please refer to our Cookie Policy.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your privacy, in compliance with the GDPR.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be communicated through the website, and when necessary, we will request new user consent.

11. Contact

For any questions regarding this policy, you can contact us via email at geral@grupoarliz.pt.